Southport QLD, Australia
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    • Home
    • Claims Partner
    • Claims Preperation
    • About Haydn
    • How
    • Services
      • For Insurance Brokers
      • Refer a Claim
    • Contact Us
    • Partner Service Guide
  • Home
  • Claims Partner
  • Claims Preperation
  • About Haydn
  • How
  • Services
    • For Insurance Brokers
    • Refer a Claim
  • Contact Us
  • Partner Service Guide

WHEN A CLAIM BECOMES A PROJECT, CALL US

WHEN A CLAIM BECOMES A PROJECT, CALL USWHEN A CLAIM BECOMES A PROJECT, CALL USWHEN A CLAIM BECOMES A PROJECT, CALL USWHEN A CLAIM BECOMES A PROJECT, CALL US

Let us help prepare your claim

Welcome to Broker Claims Assist

We work alongside the broker and the client to help organise, document, quantify and present the claim 


Comprehensive Claims Assessment

  • We thoroughly evaluate the claim circumstances and policy coverage to determine the validity and potential value of the claim.
  • Ensuring that the value of the claim is maximised and all policy entitlements are claimed.


Documentation & Evidence Gathering

  •  We assist in gathering all necessary documentation and evidence to support the claim, including expert opinions, and financial records.


Claim Submission & Follow-Up

  • We prepare and can submit the claim on behalf of the client, ensuring all required information is accurately provided. 


Expertise

  • We possess in-depth knowledge of insurance policies and claims procedures, ensuring accurate and effective claim preparation.


Efficiency Accuracy

  • We streamline the claims process as we meticulously prepare claims and process, saving brokers valuable time and minimizing errors,  omissions. Allowing you to focus on core business activities and service to your clients.

Examples include:

  •  establish a claim action plan and information requirements; 
  • prepare a claim chronology; 
  • organise supporting documents and evidence; 
  • identify claim cost categories requiring substantiation; 
  • coordinate information from the insured, accountant and other specialists; 
  • assist with additional increased cost of working and business interruption information; 
  • prepare structured claim submissions and schedules; 
  • review requests for information and help coordinate responses; 
  • attend claim meetings where appropriate; 
  • keep the broker informed while substantial preparation work is underway.




Many commercial insurance policies include a Claims Preparation Costs benefit, often with limits of up to $20,000 (or more, depending on the insurer and policy wording). This benefit is designed to reimburse the reasonable costs of engaging a professional to assist with preparing, documenting and managing an insurance claim. Instead of diverting valuable time and resources away from your business, you can focus on your staff, customers and day-to-day operations while Broker Claims Assist helps organise the information, evidence and documentation needed to support your claim. As with all policy benefits, the availability and extent of cover will depend on the terms, conditions, exclusions and limits of your individual insurance policy.


Copyright © 2025 Broker Claims Assist - All Rights Reserved.

We are not authorised to settle any claim on behalf of any insurer . We work to assist the policy holder and the broker to get the available benefits under any claim

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